Shipping Policy
At Raevlo, we work hard to process and deliver your orders as quickly and reliably as possible. Please review the information below regarding our shipping process.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
2. Shipping Times
Estimated delivery times may vary depending on your location, shipping method, carrier, and other circumstances.
Estimated delivery time: 5–10 business days.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances outside our control.
3. Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any available free-shipping promotions will be clearly indicated on our website or at checkout.
4. Tracking Your Order
Once your order has shipped, you may receive a tracking number by email. Tracking information may take some time to become active after the carrier receives your package.
If your tracking information has not updated for several days, please contact us and we will be happy to assist.
5. Incorrect or Incomplete Address
Please make sure your shipping address is accurate before completing your order.
If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
6. Lost, Damaged, or Delayed Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible at zentlyllc@gmail.com.
We will work with you and the applicable shipping carrier to help resolve the issue.
7. International Orders
For international shipments, delivery times may vary. Customers may be responsible for customs duties, taxes, or other fees imposed by their country.
Raevlo is not responsible for delays caused by customs or local authorities.
8. Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Zently LLC
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States
Email: zentlyllc@gmail.com
Website: www.Raevlo.com